Internal Sales Administrator

Job Definition

Internal Sales Support responsibility is to increase the existing customer growth for ActionPlas and make sure all aspects of the sales orders meet requirements of the client and the company. We're looking for individuals with meticulous attention to detail, exceptional telephone etiquette, and a passion for building strong customer relationships. Previous experience in a similar role within a fast-paced office setting is preferred, along with a proven track record of success. While this position primarily focuses on technical administration, we provide a clear career path for ambitious individuals who aspire to grow within our company.

Responsibilities

• Prepare work to be estimated by gathering proposals, CAD Drawings, specifications and related documents to ensure a smooth process

• Calculate costs by analysing labour, material and time requirements

• Submit quotations to clients

• Resolve client queries

• Contribute to team effort

• Liaise with external reps as required

• Follow up all quotations

• Answer inbound calls

• Work to the ActionPlas values

 
Skills

• Excellent communication skills

• IT skills and knowledge of Microsoft Excel

• Attention to detail

• Experience working in a fast-paced office environment

• Excellent planning skills

• Self-motivated and logical

• Ability to work under pressure and prioritise

• Communication and interpersonal skills

Characteristics

• Work under own initiative and remain calm under pressure

• Passion for learning

• The confidence to speak with customers and build the relationships on a daily basis

• The creativity to think outside the box and bring in new ideas